Proven Implementation Methodology – Aquity combines technology, industry expertise and professional services to provide customized implementations that enable you to select the best technology and solution for your needs. Aquity Solutions service management tools makes sharing information simple, providing the answers you need efficiently and effectively. State-of-the-Art Technology – Custom issue resolution tracking and knowledge bases provide the Aquity Solutions support team with access to the most up-to-date, technical and customer support information. Knowledgeable Professionals – The depth and diversity of industry and technical knowledge within Team Aquity Solutions is enhanced through ongoing training and advanced certification. Proactive Problem-Solving – Asking the right questions and offering regular communication allows us to address many technical and support issues before they become a problem. Personal Service – Your advanced Local Customer Care team provides dedicated, expert support resources, and will work closely with you on any concern, taking ownership of the issue until it is completely resolved. Whenever you need them, Aquity’s people, technology and resources are available to help you succeed:Ĭentral Point of Contact – One call to 1-888-DICTATE or email to offers individual attention, continuous communication and quick resolution, 24 hours a day, 7 days a week, 365 days a year. Our objective is to demonstrate a partnership position through consistent and timely Support.Īquity Solutions Customer Support Services offers the most knowledgeable and professional support in the industry. The Aquity Solutions Customer Care Center is the single point of contact that allows our customers to access a broad range of Support resources, consisting of Level 1, Level 2, Level 3.
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